Why Do Airlines Overbook? The Real Reason & Your Rights
May 21, 2026
You're standing at the gate. Your bag is packed, your boarding group is called, and then the agent grabs the microphone and says the words every traveler hates: “This flight is overbooked.” That moment feels like incompetence. It isn't. It's policy. Airlines don't overbook by accident. They overbook because the business is built around squeezing maximum revenue from a fixed number of seats, using systems most passengers never see....