How an Airline Ticketing Agency Actually Works

An airline ticketing agency is often seen as a simple storefront that “books flights.” That view misses a key point. Airlines have built a pricing system that includes hidden city fares, point-beyond fares, and heavily discounted trade buckets to move seats they'd rather not fly empty, and INVOLUNTARY REROUTE has been documenting that logic since the early 1990s. Once you understand this, the agency stops looking like a middleman...